September 8, 2025
Horn Of America Delivery Options
This is a scheduled delivery service. The cabinets are shipped from Horn of America’s warehouse to a delivery terminal near the consumer’s home. The terminal will then schedule the delivery with the consumer. The delivery driver brings the item to the designated area (curb, driveway, etc) and places it there.
Many curbside deliveries include a lift gate on the delivery truck to assist in unloading heavy items. The driver will not typically bring the item into the home or business. A signature is required to confirm delivery and indicate that the item has been received at the curb in good condition without damage.
OPTION 2: ROOM OF CHOICE DELIVERY
The cabinets are shipped from Horn of America’s warehouse to a delivery terminal near the consumer’s home. The terminal will then schedule a delivery date with the consumer. Cabinets will be delivered to the
consumer’s home and placed into the consumer’s room of choice, opened and packaging materials removed upon consumer’s request.
Note: Delivery driver will not perform assembly tasks such as installing adjustable shelves, casters, pull handles, etc. or plugging the cabinet into a power outlet. This is solely the responsibility of the consumer.
DELIVERY SERVICE TERMS FOR OPTIONS 1 & 2
- The Horn of America retailer is responsible for organizing all delivery details with the consumer including confirmation and submission, delivery expectations and fees, obstacles and warranty fulfillment.
- For Room of Choice Delivery service, the consumer is responsible for maintaining a clear walkway and delivery area so that the delivery team can easily maneuver shipment in the home without obstacles.The delivery team has discretion to refuse delivery and ask consumer for an alternative room of choice.
- Access may be limited in some areas and may require additional fees.
In some areas, service may not be available. Horn of America retailer must check delivery availability before placing orders. Orders will not be processed until all freight details are confirmed between the retailer and Horn of America. - Consumer inspection and signature are required at time of delivery, indicating the items are free from damage. Damaged shipments must be noted and rejected at the time of delivery.
Once an item has been signed for, free of damage, then Horn of America can only provide replacement parts which may incur a charge. The consumer will need to work with the retailer to resolve any damage issues during the delivery.
Drop Shipping Order Process
Horn of America cannot offer a flat rate for drop shipping products. All Curbside and Room of Choice deliveries direct to the consumer must be quoted and the shipping charges agreed upon between the retailer and Horn of America before the order is processed.
IMPORTANT NOTE: All shipping quotes are estimates and are subject to change at time of order processing.
- Retailer must call Horn of America to confirm product stock and request shipping quote.
- Shipping quote will be provided by Horn of America on the same business day in most cases.
- Once order and quote have been provided and inventory availability has been confirmed, all items will be shipped within 3 to 5 business days.
- Delivery team will contact the consumer to schedule delivery. If the consumer requests a tracking number, then the dealer must contact Horn of America for this information.
